Shipping policy

Delivery Pricing

We offer FREE UK Standard Delivery (RM48) on orders over £50. We operate with a flat shipping rate, and all of our delivery services are based on a "Notification of delivery" service for deliveries within the UK.

 

When Will Your Order Leave?

Our weekdays order cut-off time is at 2PM. All orders placed up to 2PM will be processed and dispatched at the same day. Orders placed after 2PM will be dispatched the following day.

Shipping Methods

UK RM48/RM24 For Delivery

Sent via Royal Mail 48 and Royal Mail 24. This is a confirmation of delivery service. Delivery is no more than 2-4 working days from date of dispatch. Scanned throughout delivery.

EU, USA and ROW Signed and Tracked Orders

Delivered using Royal Mail Tracked and Signed For Service. This is a tracked-for service using your local service provider and is a signed-for service.

Delivery Times and Prices

Please note that this delivery times are from date of dispatch.

UK - Standard Royal Mail 48 Delivery - 2 to 3 business days - £2.99 (FREE for orders over £50)

UK - Express Royal Mail 24 Delivery - 1 to 2 business days - £4.50 (£2.00 for orders over £50)

EU - Tracked & Sign - 5 to 7 business days - £11.99

US - Tracked & Sign - 5 to 7 business days - £19.99

ROW - Tracked & Sign - 5 to 7 business days - £19.99

When your order is dispatched you will receive a confirmation email. Depending on which delivery service you have selected.

Non-Delivery

Non-delivery occurs when the goods do not arrive at the address you gave us, or you claim that the goods are not in your possession despite a confirmation of successful delivery from the delivery partner.

Please be aware that in some cases of disputed delivery, as detailed in our terms of service, we may have to undertake a full investigation with the delivery partner before processing any refund or replacement.

If orders have not been received within 14 days of expected arrival, please click here to email customer support.

IMPORTANT: Some countries will incur additional import/customs duties - Miss Bella is not responsible for any additional charges.